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Airlines

Last updated: Monday, 16 August 2021

What to know before you travel

Japan’s international and domestic flights are operating with extra safety measures. Schedules and flight conditions may change depending on the current situation, so check with the individual airline.

  • Inbound and outbound international flights may require a negative COVID-19 test. Visit the Ministry of Foreign Affairs of Japan (MOFA) website for the latest information on inbound international flights, including pre-departure testing and quarantine requirements in Japan.
  • If you feel unwell before your flight, contact the airline and consider changing your travel plans.
  • Use the airline’s web check-in service at home to print or download your boarding pass if possible.
  • Meal services onboard may be altered for the safety of staff and passengers.

Measures in place for your safety

Airlines have enhanced measures to prevent the spread of COVID-19, following government directives and the advice of the International Civil Aviation Organization (ICAO).

  • Thermographic temperature measurement before airport security checkpoints, and temperature checks at boarding gates
  • Face masks are required.
  • Sneeze guards and barriers at check-in and lounge counters
  • Frequent cleaning and disinfecting
  • Sanitizing stations at checkpoints throughout the airport and at boarding gates
  • Improved indoor ventilation in aircraft cabins, including intake of fresh external air and high-performance air filters
  • Physical distancing measures, including distance markers on the floor at check-in desks, security checkpoints and boarding gates

As the coronavirus (COVID-19) situation is changing rapidly, measures and guidelines are changing and may vary at different facilities and venues.

Measures by airline companies against COVID-19

Find out more about the enhanced measures by airline companies to ensure the safety of their customers.

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