Contact Us JNTO Kuala Lumpur Office
Important Notice
Please be informed that the Information Counter will be closed with effect from 1st April 2026 and shall remain closed until further notice. This closure is part of our service improvement initiative to provide alternative channels that are more convenient and accessible to the public.
For any inquiries, please use our AI Chat Feature available on our official website. Visitors are advised to click on the chat icon located at the bottom right corner of the screen for detailed inquiry related with Japan travel.
Contact Point
| Telephone |
+603 - 2712 4770 (Telephone inquiry service:- 09:00 - 12:00; 13:30 - 17:00 MST) |
| Office Hours |
Weekdays (excluding Malaysian public holidays* and certain Japanese public holidays*) 09:00 - 17:30 |
Brochure Download
If you wish to download any digital travel brochure, please click HERE.
Office Closure Dates
|
1 January (Thursday) |
New Year Holiday |
|
2 January (Friday) |
*New Year Holiday |
|
2 February (Monday) |
Replacement for Territory Day and Thaipusam |
|
17 February (Tuesday) |
Chinese New Year |
|
18 February (Wednesday) |
Chinese New Year |
|
23 March (Monday) |
Replacement of Hari Raya Aidilfitri |
|
1 May (Friday) |
Labour Day |
|
27 May (Wednesday) |
Hari Raya Qurban |
|
1 June (Monday) |
Replacement for Agong's Birthday and Wesak Day |
|
17 June (Wednesday) |
Awal Muharram |
|
20 July (Monday) |
*Marine Day |
|
25 August (Tuesday) |
Prophet Muhammad's Birthday |
|
31 August (Monday) |
National Day |
| 16 September (Wednesday) | Malaysia Day |
|
21 September (Monday) |
*Respect for the Aged Day |
|
12 October (Monday) |
*National Sports Day |
|
9 November (Monday) |
Replacement for Deepavali |
|
25 December (Friday) |
Chirstmas |
|
29 December (Tuesday) |
*End of Year Holiday |
|
30 December (Wednesday) |
*End of Year Holiday |
|
31 December (Thursday) |
*End of Year Holiday |
* Japanese public holidays
