Coronavirus (COVID-19) advisory information

Last updated: March 16, 2020

Measures by the Government of Japan

Foreign nationals who hold a Chinese passport issued by Hubei/Zhejiang Provinces or who have visited following countries or areas within 14 days of arrival in Japan will not be able to land in Japan except under special circumstances for the time being:

Nation/Region Area Effective From
China Hubei Province 0:00AM Feb 1 JST
China Zhejiang Province 0:00AM Feb 13 JST
Republic of Korea Daegu City / Cheongdo County in North Gyeongsang Province 0:00AM Feb 27 JST
Republic of Korea Gyeongsan / Andong / Yeongcheon City, Chilgok / Uiseong / Seongju / Gunwei County in North Gyeongsang Province 0:00AM Mar 7 JST
Iran Kom / Tehran / Gilan Province 0:00AM Mar 7 JST
Iran Alborz / Isfahan / Qazvin / Golestan / Semnan / Mazandaran / Markazi / Lorestan Province 0:00AM Mar 11 JST
Italy Veneto / Emilia-Romagna / Piedmont / Marche / Lombardy Province 0:00AM Mar 11 JST
Republic of San Marino All areas 0:00AM Mar 11 JST

Below three measures will be effective from 0:00AM Mar 9 JST.
1. Visitors/Travelers (Including Japanese) arriving in Japan from mainland China, Hong Kong, Macao and Republic of Korea will be asked to first stay at designated facilities for 14 days, and to avoid using any public transportation.For details, please check the following page .

2. - By air: Arrival destinations for aircraft from mainland China and Republic of Korea will be limited to Tokyo Narita (NRT) and Osaka Kansai (KIX) international airports.
- By sea: Ship transportation of passengers from China and Republic of Korea will be suspended.

3. Single Entry Visa Temporary and Multiple Entry Visas that have already been issued by Embassy & Consulates General of Japan in China or Republic of Korea until Mar 8, will be canceled. Visa Exemption will be suspended for foreign nationals Hong Kong, Macau in China, and Republic of Korea.


Travel & Safety Tips

Temporary closure of attractions in Japan can be found in the table below or JNTO official TripAdvisor account @VisitJapan .

Please do take precautionary protection measures like any other flu, such as wearing a mask if you have a cough and washing your hands. Medical expenses may be high in the event that you become sick or injured and require a visit to the hospital whilst in Japan so please do not forget to take out the necessary travel insurance. For further information on hospitals and insurance, please visit the links below.

Twitter @JapanSafeTravel

JNTO official Twitter account @JapanSafeTravel provides useful information on weather warnings, advisories and latest news of transportation services in case of natural disasters.

Weibo/微博 @Japan SafeTravel

Weibo/微博 @Japan Safe Travel is also available in simplified Chinese providing travel advisories and latest updates.

Japan Visitor Hotline

Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies including novel coronavirus(COVID-19). Support is available in English, Chinese, Korean and Japanese.

From Japan 050-3816-2787

From Overseas +81-50-3816-2787

Medical Needs and 24/7 Multilingual Support

Japan Tourism Agency's "Guide for when you are feeling ill " provides medical institutions information, search function, and guideline. The website is available in English, Chinese, and Korean.

Insurance

The following two companies offer insurance that foreign visitors can apply after arriving in Japan. Both insurances introduce medical facilities, interpret between you and the doctor, and have cashless medical services. You can apply for insurance on their websites. For details, please check the following pages.
Sompo Japan Nipponkoa Insurance Inc.
Tokio Marine & Nichido Fire Insurance Co., Ltd.

News

NHK (Japan Broadcasting Corporation) is Japan's only public broadcaster. NHK WORLD-JAPAN is NHK's international service delivering the latest information about Japan through TV, radio and the Internet.
NHK World News

World Health Organization

You can find information and guidance from WHO regarding the current outbreak of novel coronavirus(COVID-19).
Novel coronavirus (2019-nCoV)

Navigation App

Download "Japan Official Travel App" for travel use.
Japan Official Travel App

Temporary Closure of Attractions in Japan

In order to contain the spread of infections, some festivals and events may have been canceled or postponed.
Also, theme parks such as Tokyo Disneyland, Tokyo DisneySea, and Universal Studios Japan, museums and galleries have been temporarily closed. As this list may only include major facilities, we recommend you also visit relevant official websites. Please check the latest information from the websites listed below.

Prefecture Facility Name Closed till
Hokkaido Hokkaido Museum of Modern Art April 17, 2020
Hokkaido Hokkaido Asahikawa Museum of Art April 6, 2020
Tokyo Bunkamura Partially Resumed
Tokyo 21 21 Design Sight March 31, 2020
Tokyo Tokyo Hara Museum March 17, 2020
Tokyo Mori Art Museum March 19, 2020
Tokyo Mori Arts Center Gallery March 19, 2020
Tokyo Tokyo Disneyland/DisneySea Early April, 2020
Tokyo The National Art Center TBA
Tokyo The National Museum of Modern Art TBA
Tokyo Panasonic Shiodome Museum of Art March 22, 2020
Tokyo National Museum of Nature & Science TBA
Tokyo National Theatre, National Engei Hall, National Noh Theatre, National Bunraku Theatre March 19, 2020
Tokyo The New National Theatre March 19, 2020
Tokyo TOKYO NATIONAL MUSEUM TBA
Tokyo Ghibli Museum April 28, 2020
Tokyo Ota Memorial Museum of Art March 31, 2020
Tokyo Tokyo Opera City Partially Resumed
Tokyo Tokyo Station Gallery March 31, 2020
Tokyo Mitsubishi Ichigokan Museum, Tokyo March 31, 2020
Tokyo The National Museum of Western Art TBA
Tokyo Miraikan TBA
Tokyo National Film Archive of Japan May 28, 2020
Tokyo Idemitsu Museum of Art April 3, 2020
Tokyo Teamlab Borderless TBA
Tokyo TOKYO SKYTREE TBA
Tokyo Edo-Tokyo Museum March 31, 2020
Tokyo Tokyo City View March 19, 2020
Tokyo The observatories at the Tokyo Metropolitan Government Building March 31, 2020
Tokyo The Yomiuri Land Amusement Park March 22, 2020
Tokyo Sannomaru shozokan (The Museum of the Imperial Collections) TBA
Nagano Matsumoto Castle March 24, 2020
Ishikawa 21st Century Museum of Contemporary Art March 15, 2020
Yamanashi Fuji-Q Highland Partially Resumed
Aichi LEGOLAND® Japan Resort March 22, 2020
Mie Mie Prefectural Art Museum March 31, 2020
Kyoto Asahi Beer Oyamazaki Villa Museum of Art TBA
Kyoto The Museum of Kyoto March 20, 2020
Kyoto The National Museum of Modern Art, Kyoto TBA
Kyoto Kyoto National Museum March 23, 2020
Osaka Universal Studios, Japan March 22, 2020
Osaka The National Museum of Art, Osaka April 3, 2020
Osaka Osaka Castle Museum TBA
Osaka Osaka Aquarium Kaiyukan March 22, 2020
Hyogo Kobe Port Tower March 25, 2020
Nara Nara Prefectural Museum of Art April 17, 2020
Nara Nara National Museum TBA
Nara Nara National Research Institute for Cultural Properties TBA
Wakayama Adventure World March 22, 2020
Hiroshima Hiroshima City Museum of Contemporary Art March 19, 2020
Hiroshima Hiroshima Peace Memorial Museum March 19, 2020
Hiroshima Hiroshima Castle March 19, 2020
Tokushima Otsuka Museum of Art March 31, 2020
Fukuoka Kyushu National Museum TBA
Nagasaki Huis Ten Bosch Partially Resumed
Okinawa The National Theatre Okinawa March 19, 2020
Okinawa Okinawa Churaumi Aquarium March 15, 2020