Last updated: March 16, 2020
Measures by the Government of Japan
Foreign nationals who hold a Chinese passport issued by Hubei/Zhejiang Provinces or who have visited following countries or areas within 14 days of arrival in Japan will not be able to land in Japan except under special circumstances for the time being:
|China||Hubei Province||0:00AM Feb 1 JST|
|China||Zhejiang Province||0:00AM Feb 13 JST|
|Republic of Korea||Daegu City / Cheongdo County in North Gyeongsang Province||0:00AM Feb 27 JST|
|Republic of Korea||Gyeongsan / Andong / Yeongcheon City, Chilgok / Uiseong / Seongju / Gunwei County in North Gyeongsang Province||0:00AM Mar 7 JST|
|Iran||Kom / Tehran / Gilan Province||0:00AM Mar 7 JST|
|Iran||Alborz / Isfahan / Qazvin / Golestan / Semnan / Mazandaran / Markazi / Lorestan Province||0:00AM Mar 11 JST|
|Italy||Veneto / Emilia-Romagna / Piedmont / Marche / Lombardy Province||0:00AM Mar 11 JST|
|Republic of San Marino||All areas||0:00AM Mar 11 JST|
Below three measures will be effective from 0:00AM Mar 9 JST.
1. Visitors/Travelers (Including Japanese) arriving in Japan from mainland China, Hong Kong, Macao and Republic of Korea will be asked to first stay at designated facilities for 14 days, and to avoid using any public transportation.For details, please check the following page .
2. - By air: Arrival destinations for aircraft from mainland China and Republic of Korea will be limited to Tokyo Narita (NRT) and Osaka Kansai (KIX) international airports.
- By sea: Ship transportation of passengers from China and Republic of Korea will be suspended.
3. Single Entry Visa Temporary and Multiple Entry Visas that have already been issued by Embassy & Consulates General of Japan in China or Republic of Korea until Mar 8, will be canceled. Visa Exemption will be suspended for foreign nationals Hong Kong, Macau in China, and Republic of Korea.
Travel & Safety Tips
Please do take precautionary protection measures like any other flu, such as wearing a mask if you have a cough and washing your hands. Medical expenses may be high in the event that you become sick or injured and require a visit to the hospital whilst in Japan so please do not forget to take out the necessary travel insurance. For further information on hospitals and insurance, please visit the links below.
JNTO official Twitter account @JapanSafeTravel provides useful information on weather warnings, advisories and latest news of transportation services in case of natural disasters.
Tweets by JapanSafeTravel
Weibo/微博 @Japan SafeTravel
Weibo/微博 @Japan Safe Travel is also available in simplified Chinese providing travel advisories and latest updates.
Japan Visitor Hotline
Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies including novel coronavirus(COVID-19). Support is available in English, Chinese, Korean and Japanese.
From Japan 050-3816-2787
From Overseas +81-50-3816-2787
Medical Needs and 24/7 Multilingual Support
Japan Tourism Agency's "Guide for when you are feeling ill " provides medical institutions information, search function, and guideline. The website is available in English, Chinese, and Korean.
The following two companies offer insurance that foreign visitors can apply after arriving in Japan. Both insurances introduce medical facilities, interpret between you and the doctor, and have cashless medical services. You can apply for insurance on their websites. For details, please check the following pages.
Sompo Japan Nipponkoa Insurance Inc.
Tokio Marine & Nichido Fire Insurance Co., Ltd.
NHK (Japan Broadcasting Corporation) is Japan's only public broadcaster. NHK WORLD-JAPAN is NHK's international service delivering the latest information about Japan through TV, radio and the Internet.
NHK World News
World Health Organization
You can find information and guidance from WHO regarding the current outbreak of novel coronavirus(COVID-19).
Novel coronavirus (2019-nCoV)
Download "Japan Official Travel App" for travel use.
Japan Official Travel App