Information you provide may be used for analyzing and enhancing our services after removing all private information.
Important Notice
Our self-service brochure room is now open Monday-Friday, 10am-4pm. Office holidays are available in the table at the bottom of this page. Please note that we do not accept in-person consultations.
If you have any questions about travelling to Japan, please use our online inquiry form.
Booking Resources
Please note that we do not sell or provide a booking service for any tours, accomodations, or tickets, including the Japan Rail Pass. Please consult our list of tour operators and travel agencies for travel bookings.
Information on the Japan Rail Pass, including a list of authorized retailers in Canada, can be found here.
Visa-Related Inquiries
If you require additional information about visa requirements for entering Japan please contact The Embassy of Japan in Canada, or the Consulate-General of Japan nearest you.
Media Inquiries
Click HERE for inquiries pertaining to media sponsorship, as well as image and information requests.
Travel Inquiries
Click HERE for travel inquiries.
(You will be directed to our online inquiry form.)
55 York St., Suite 202, Toronto, ON M5J 1R7 Canada
LOCATION
| Address | 55 York Street, Suite 202, Toronto, ON M5J 1R7 Canada |
|---|---|
| info_toronto@jnto.go.jp | |
| Fax | 416-366-4530 |
| Business Hours | Brochure Room: Monday - Friday: 10:00am -4:00pm EST. Please note that we are no longer accepting travel consultations (whether in-person or via phone) as of April 22nd, 2025. For any inquiries not covered in the points above can be addressed to info_toronto@jnto.go.jp. Closed on holidays below: |
Office Holidays
| 2025 Dates | Holiday |
|---|---|
| January 1, 2025 | New Year Holiday |
| January 2, 2025 | New Year Holiday |
| January 3, 2025 | New Year Holiday |
| January 13, 2025 | Coming of Age Day |
| February 17, 2025 | Family Day |
| April 18, 2025 | Good Friday |
| April 21, 2025 | Easter Monday |
| May 19, 2025 | Victoria Day |
| July 1, 2025 | Canada Day |
| July 21, 2025 | Marine Day |
| August 4, 2025 | Civic Holiday |
| September 1, 2025 | Labour Day |
| September 30, 2025 | National Day for Truth and Reconciliation |
| October 13, 2025 | Thanksgiving Day |
| November 11, 2025 | Rememberance Day |
| December 25, 2025 | Christmas Day |
| December 26, 2025 | Boxing Day |
| December 29, 2025 | Government Holiday |
| December 30, 2025 | Government Holiday |
| December 31, 2025 | Government Holiday |
