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Planning a Trip to Japan?

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Important Notice


Unfortunately, our office is not open to the public at this time.  If you have any questions about travelling to Japan, please use our online inquiry form.



Regarding COVID-19


Information regarding the latest travel restrictions due to COVID-19 are available on our Practical Infomation for Travelling to Japan webpage. This includes our step-by-step process guide,  as well as our COVID-related FAQs page.

Latest updates can also be found on the Japanese Ministry of Foreign Affairs' Border Measures webpage.

Brochure Requests

To request physical copies of JNTO's brochures click here.


Booking Resources                                     

Please note that we do not sell or provide a booking service for any tours, accomodations, or tickets, including the Japan Rail Pass. Please consult our list of tour operators and travel agencies for travel bookings.  

More information on the Japan Rail Pass, including a list of authorized retailers in Canada, can be found here



Visa-Related Inquiries


If you require additional information about visa requirements for entering Japan please contact The Embassy of Japan in Canada, or the Consulate-General of Japan nearest you.

Travel Inquiries


Click HERE for travel inquiries.
(You will be directed to our online inquiry form.)


Information you provide may be used for analyzing and enhancing our services after removing all privacy information.




Address 55 York Street, Suite 202, Toronto, ON M5J 1R7 Canada
Tel 416-366-7140
Fax 416-366-4530
Business Hours Monday - Friday: 9:00am - 5:00pm EST. Closed on holidays below *Unfortunately, we are not open to the public at this time.

Office Holidays


2023 Dates Holiday
January 2, 2023 New Year Holiday
January 3, 2022 New Year Holiday
February 20, 2023 Family Day
April 7, 2023 Good Friday
April 10, 2023 Easter Monday
May 5, 2023 Children’s Day
May 22, 2023 Victoria Day
July 3, 2023 Substitute Holiday for Canada Day
July 17, 2023 Marine Day
August 7, 2023 Civic Holiday
September 4, 2023 Labour Day
October 9, 2023 Thanksgiving Day
December 25, 2023 Christmas Day
December 26, 2023 Boxing Day
December 29, 2023 Government Holiday

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Browse the JNTO site in one of multiple languages