Information you provide may be used for analyzing and enhancing our services after removing all private information.
Important Notice
Our self-service brochure room is now open Monday-Friday, 10am-4pm. Office holidays are available in the table at the bottom of this page. As there may be instances of office closures that are not listed on the table below, we recommend that visitors confirm by calling us at 416-366-7140 on the day of their visit for further peace of mind.
Please note that we do not accept in-person consultations. If you have any questions about travelling to Japan, please use our online inquiry form. If you would like to request hardcopy brochures, or to browse our digital brochure database, please refer our brochure request page. We can ship brochures to Canadian residents free of charge.
Regarding COVID-19
All border measures to prevent the spread of COVID-19 were lifted on April 29th, 2023.
Those who enter Japan on or after April 29th, 2023, are not required to present a valid vaccination certificate or a COVID-19 negative test certificate.
Further details are available on our Practical Infomation for Travelling to Japan webpage, as well as on the Japanese Ministry of Foreign Affairs' Border Measures webpage.
Booking Resources
Please note that we do not sell or provide a booking service for any tours, accomodations, or tickets, including the Japan Rail Pass. Please consult our list of tour operators and travel agencies for travel bookings.
Information on the Japan Rail Pass, including a list of authorized retailers in Canada, can be found here.
Visa-Related Inquiries
If you require additional information about visa requirements for entering Japan please contact The Embassy of Japan in Canada, or the Consulate-General of Japan nearest you.
Travel Inquiries
Click HERE for travel inquiries.
(You will be directed to our online inquiry form.)
55 York St., Suite 202, Toronto, ON M5J 1R7 Canada
LOCATION
| Address | 55 York Street, Suite 202, Toronto, ON M5J 1R7 Canada |
|---|---|
| Tel | 416-366-7140 |
| Fax | 416-366-4530 |
| Business Hours | Phone Consultations: Monday - Friday: 9:00am - 5:00pm EST. Brochure Room: Monday - Friday: 10:00am - 4:00pm EST. *Unfortunately, we do not accept in-person consultations. Closed on holidays below. |
Office Holidays
| 2024 Dates | Holiday |
|---|---|
| January 1, 2024 | New Year Holiday |
| January 2, 2024 | New Year Holiday |
| January 3, 2024 | New Year Holiday |
| February 19, 2024 | Family Day |
| March 29, 2024 | Good Friday |
| April 1, 2024 | Easter Monday |
| May 20, 2024 | Victoria Day |
| July 1, 2024 | Canada Day |
| July 15, 2024 | Marine Day |
| August 5, 2024 | Civic Holiday |
| September 2, 2024 | Labour Day |
| September 30, 2024 | National Day for Truth and Reconciliation |
| October 14, 2024 | Thanksgiving Day |
| November 11, 2024 | Rememberance Day |
| December 25, 2024 | Christmas Day |
| December 26, 2024 | Boxing Day |
| December 29, 2024 | Government Holiday |
| December 30, 2024 | Government Holiday |
