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Important Notice

Our self-service brochure room is now open Monday-Friday, 10am-4pm. Office holidays are available in the table at the bottom of this page. As there may be instances of office closures that are not listed on the table below, we recommend that visitors confirm by calling us at 416-366-7140 on the day of their visit for further peace of mind.

Please note that we do not accept in-person consultations.  If you have any questions about travelling to Japan, please use our online inquiry form. If you would like to request hardcopy brochures, or to browse our digital brochure database, please refer our brochure request page. We can ship brochures to Canadian residents free of charge.



Regarding COVID-19


All border measures to prevent the spread of COVID-19 were lifted on April 29th, 2023.
Those who enter Japan on or after April 29th, 2023, are not required to present a valid vaccination certificate or a COVID-19 negative test certificate.

Further details are available on our Practical Infomation for Travelling to Japan webpage, as well as on the Japanese Ministry of Foreign Affairs' Border Measures webpage.


Booking Resources                                     

Please note that we do not sell or provide a booking service for any tours, accomodations, or tickets, including the Japan Rail Pass. Please consult our list of tour operators and travel agencies for travel bookings.  

Information on the Japan Rail Pass, including a list of authorized retailers in Canada, can be found here



Visa-Related Inquiries


If you require additional information about visa requirements for entering Japan please contact The Embassy of Japan in Canada, or the Consulate-General of Japan nearest you.

Travel Inquiries


Click HERE for travel inquiries.
(You will be directed to our online inquiry form.)


Information you provide may be used for analyzing and enhancing our services after removing all private information.




Address 55 York Street, Suite 202, Toronto, ON M5J 1R7 Canada
Tel 416-366-7140
Fax 416-366-4530
Business Hours Phone Consultations: Monday - Friday: 9:00am - 5:00pm EST. Brochure Room: Monday - Friday: 10:00am - 4:00pm EST. *Unfortunately, we do not accept in-person consultations. Closed on holidays below.

Office Holidays


2024 Dates Holiday
January 1, 2024 New Year Holiday
January 2, 2024 New Year Holiday
January 3, 2024 New Year Holiday
February 19, 2024 Family Day
March 29, 2024 Good Friday
April 1, 2024 Easter Monday
May 20, 2024 Victoria Day
July 1, 2024 Canada Day
July 15, 2024 Marine Day
August 5, 2024 Civic Holiday
September 2, 2024 Labour Day
September 30, 2024 National Day for Truth and Reconciliation
October 14, 2024 Thanksgiving Day
November 11, 2024 Rememberance Day
December 25, 2024 Christmas Day
December 26, 2024 Boxing Day
December 29, 2024 Government Holiday
December 30, 2024 Government Holiday

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