ANA Care Promise ensures the comfort and safety of all ANA’s valued passengers and employees by providing clean and hygienic environments that begin at all touchpoints, from before check-in all the way through to the journey onboard the aircraft.
Steps include:
• Social distancing policy and installation of barriers to reduce person-to-person contact
• Kindly asking passengers to wear facial coverings
• Providing antibacterial wipes to passengers upon request
• Installation of advanced HEPA filters and ventilation equipment
• Regularly disinfecting aircraft cabins
• Hand sanitizer stations installed at various touchpoints
Customers can stay updated here:
https://www.ana.co.jp/en/jp/topics/coronavirus-travel-information/initiative/