Japan Visitor Hotline
Japan Visitor Hotline
Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies. Support is available in English, Chinese, and Korean.
| Call center information | |
|---|---|
| Name | Japan Visitor Hotline |
| Phone Number | 050-3816-2787 |
| From Overseas | +81-50-3816-2787 |
| Service Hours | 24 hours a day, 365 days a year |
| Languages Available | English, Chinese, Korean |
| Service Covered | Support & assistance when emergencies (accident, illness etc.) or natural disasters, general tourist information |
Useful Phone Numbers
Most organizations have English-speaking personnel:
| Emergency | ||
|---|---|---|
| Police | Urgent | 110 |
| Lost & Found | 0570-550-142 | |
| General Information | (03) 3501-0110 (Japanese/English) | |
| (03) 3503-8484 (English & Several Other Foreign Languages) | ||
| Fire/Ambulance | Urgent | 119 |
| Hospital Information | Inquiries | (03) 5285-8181 |
| The Japan Helpline | Simple questions to emergency assistance | 0570-000-911 |
| Transportation Information | ||
|---|---|---|
| Flight Information | Haneda | (03) 5757-8111 (Japanese/English) |
| Narita | (0476) 34-8000 (Japanese/English) | |
| Kansai | (072)-455-2500 (Japanese/English) | |
| JR East Infoline | (050) 2016-1603 | |
| (Japanese/English/Chinese/Korean) | ||
| Lost & Found | Tokyo Metro | 0570-033-555 |
| JR | 050-2016-1601 | |
| Taxi | (03) 3648-0300 (Japanese) | |
| TOEI Bus/Subway | 03-3816-5700 | |
| Road Traffic Information | (050) 3369-6600 (Japanese) | |
| Highway | 0570-024-024 | |
| Tokyo Metro Customer Relations Center | 0120-104-767 |
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