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Planning a Trip to Japan?

Share your travel photos with us by hashtagging your images with #visitjapanjp

Japan Safe Travel Information

Twitter @JapanSafeTravel

JNTO official Twitter account provides useful information on weather warnings/advisories and latest news of transportation services during your stay in Japan.

Weibo/微博 @安心访日JapanSafeTravel

Japan Visitor Hotline

Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies including COVID-19. Support is available in English, Chinese, Korean and Japanese.

From Japan 050-3816-2787

From Overseas +81-50-3816-2787

Warnings and Advisories

NHK (Japan Broadcasting Corporation) is Japan's only public broadcaster. NHK WORLD-JAPAN is NHK's international service delivering the latest information about Japan through TV, radio and the Internet.

Evacuation Info

JR Trains

Major Urban Railways

Other Railways

For Airport access railways, please check Tokyo Monorail , Osaka Monorail and other airport access information is available here .

Airports

National Airlines and LCCs

Safety Tips for Travelers

Japan Tourism Agency's "Safety tips for travelers" contains links to other sites controlled by third-party information providers on weather information, weather warning & advisories, news, medical information, and list of embassies and consulates-generals in Japan.
https://www.jnto.go.jp/safety-tips/eng/

Medical Needs and 24/7 Multilingual Support

Japan Tourism Agency's "Guide for when you are feeling ill " provides medical institutions information, search function, and guideline. The website is available in English, Chinese, and Korean.

Tourist information centers throughout Japan certified by JNTO can offer practical information about airport facilities, flights, accommodation and transport. Please check the website below to find the information centers nearby.
https://tic.jnto.go.jp/

Further queries may be directed to JNTO Tourist Information Center (TIC) at 03-3201-3331 (or +81-3-3201-3331 from outside Japan) available 24/7 in English, Chinese, Korean and Japanese languages.

Navigation App

Download "Japan Official Travel App" for comprehensive route search.
Japan Official Travel App

Post 2011.3.11 General Information

Please Choose Your Language

Browse the JNTO site in one of multiple languages