JNTO official Twitter account provides useful information on weather warnings/advisories and latest news of transportation services during your stay in Japan.
Japan Visitor Hotline
Japan National Tourism Organization (JNTO) operates a visitor hotline 24 hours a day, 365 days a year. Call for tourist information or assistance in the case of accidents and emergencies including COVID-19. Support is available in English, Chinese, Korean and Japanese.
From Japan 050-3816-2787
From Overseas +81-50-3816-2787
Warnings and Advisories
NHK (Japan Broadcasting Corporation) is Japan's only public broadcaster. NHK WORLD-JAPAN is NHK's international service delivering the latest information about Japan through TV, radio and the Internet.
Major Urban Railways
Keisei Electric Railway
Odakyu Electric Railway
Nankai Electric Railway
Hanshin Electric Railway
New Chitose Airport
Sendai International Airport
Narita International Airport
Tokyo International Airport (Haneda)
Kansai International Airport
Chubu Centrair International Airport
Other Airports information is available here
National Airlines and LCCs
Safety Tips for Travelers
Japan Tourism Agency's "Safety tips for travelers" contains links to other sites controlled by third-party information providers on weather information, weather warning & advisories, news, medical information, and list of embassies and consulates-generals in Japan.
Medical Needs and 24/7 Multilingual Support
Japan Tourism Agency's "Guide for when you are feeling ill " provides medical institutions information, search function, and guideline. The website is available in English, Chinese, and Korean.
Tourist information centers throughout Japan certified by JNTO can offer practical information about airport facilities, flights, accommodation and transport. Please check the website below to find the information centers nearby.
Further queries may be directed to JNTO Tourist Information Center (TIC) at 03-3201-3331 (or +81-3-3201-3331 from outside Japan) available 24/7 in English, Chinese, Korean and Japanese languages.
Download "Japan Official Travel App" for comprehensive route search.
Japan Official Travel App