Contact Us
Notice of Temporary Office Closure
We would like to announce that following government guidance, our staff will be working from home until further notice. While we are unable to reopen, we are able to provide assistance online as outlined below. We apologise for this inconvenience and sincerely hope to resume services soon.
Enquiries
Looking for information on travelling to Japan? We are happy to provide information to help you plan your next Japan trip - click here to make an enquiry (and from 1 July to book an online travel consultation).
It may take more time than usual to respond to your enquiries. We may therefore be unable to address your travel plans in full. Consultation is available for 30 minutes per client. **Pre-bookings required.
lease note we are unable to send printed maps and brochures until further notice. You may instead wish to refer to the items below for travel inspiration, tips and other information:
- FAQ
*We do not sell or provide a booking service for any tickets including the Japan Rail Pass. The official website for the Japan Rail Pass can be found here.
Media: jnto@blackdiamond.co.uk
Please also note that all media enquiries will also automatically be shared with our representatives at Black Diamond PR.
Trade: trade_uk@jnto.go.jp
MICE: mice_uk@jnto.go.jp
Information you provide may be used for analysing and enhancing our services after removing all privacy information.
JNTO OFFICE: United Kingdom
| Address | 3rd Floor, 32 Queensway, London W2 3RX |
|---|---|
| Business Hours | - |
| Office Closure Dates for 2020 | From 17 March 2020 until further notice |
