royalparkhoteltheshiodome tokyo

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Notice of Temporary Office Closure


We would like to announce that following Prime Minister Johnson's press conference on 16 March detailing measures to delay the spread of the ongoing COVID-19, our office will be closed from 17 March until further notice. We apologise for this inconvenience and sincerely hope to resume services soon.



Looking for information on travelling to Japan?  We are happy to send you free information or answer your questions - just click here.


You may also wish to refer to the items below for travel inspiration, tips and other information:

- First-Time Visitor Info

- Download Brochures and Maps



Please note due to the large number of enquiries, it may take up to 10 working days to send brochures and respond to your enquiry. We may therefore be unable to look at your travel plans in full. 


*We do not sell or provide a booking service for any tickets including the Japan Rail Pass. The official website for the Japan Rail Pass can be found here




Please also note that all media enquiries will also automatically be shared with our representatives at Black Diamond PR.






Information you provide may be used for analysing and enhancing our services after removing all privacy information.

JNTO OFFICE: United Kingdom

Address 3rd Floor, 32 Queensway, London W2 3RX
Business Hours -
Office Closure Dates for 2020 From 17 March 2020 until further notice