Contact Us
Notice of Temporary Office Closure
We would like to announce that following government guidance, our staff will be working from home until further notice. While we are unable to reopen, we are able to provide assistance online as outlined below. We apologise for this inconvenience and sincerely hope to resume services soon.
Enquiries
Looking for information on travelling to Japan?
If you have any travel enquiries, please contact us via our enquiry form.
Free online consultation is available for 30 minutes per client.
**Pre-bookings required via the enquiry form above.
Please note that we do not sell or provide a booking service for any tickets including the Japan Rail Pass. The official website for the Japan Rail Pass can be found here.
You may also wish to refer to the items below for travel inspiration, tips and other information:
- First-Time Visitor Info
- For PDF/electronic maps and brochures, please visit here
- FAQ
For VISA-related enquiries, please contact the Embassy of Japan in your residential area.
Embassy of Japan in the UK
Those who are eligible to enter Japan may need to provide additional essential documents for entry, including written evidence of a negative COVID-19 test result in a specific form provided by the Japanese government.
Please check the latest information from here as the rules are subject to change.
Media: jnto@blackdiamond.co.uk
Please also note that all media enquiries will also automatically be shared with our representatives at Black Diamond PR.
Trade: trade_uk@jnto.go.jp
MICE: mice_uk@jnto.go.jp
Information you provide may be used for analysing and enhancing our services after removing all privacy information.
JNTO OFFICE: United Kingdom
| Address | 3rd Floor, 32 Queensway, London W2 3RX |
|---|---|
| Business Hours | - |
| Office Closure Dates for 2020 | From 17 March 2020 until further notice |
