HOME Back

Use the

Planning a Trip to Japan?

Share your travel photos with us by hashtagging your images with #visitjapanjp

Free Wi-Fi service begins on Shinkansen bullet trains

Partners Information: Free Wi-Fi service begins on Shinkansen bullet trains! The service will be gradually rolled out on the Tokaido, Sanyo and Kyushu Shinkansen (bullet trains) from 25 July 2018. 

Shinkansen Free Wi-Fi stickers will be displayed in cars where the service can be used.

We expect that the Free Wi-Fi service will be usable all Tokaido, Sanyo and Kyushu Shinkansen by March 2020.

Usage method

Use your Wi-Fi enabled device (laptop, tablet or smartphone etc.) to connect to SSID: Shinkansen_Free_Wi-Fi

Anyone can use the service free of charge if they complete the authentication procedures. This can be done via social media or by registering an email address.

* In the event of a major natural disaster, anyone can use the service without registering.

Notes

  • You may not be able to use the service in areas of poor signal, e.g. in tunnels
  • You may be restricted on large downloads such as OS updates and app downloads to allow many customers to use the free Wi-Fi service
  • The communication speed and service may be impacted by the number of users at the time

Further information

Read more about the service on the JR Central website.

Search

Categories

Please Choose Your Language

Browse the JNTO site in one of multiple languages